In this Section

Shire Vision and Values

As per s.3.1 of the Local Government Act 1995, the Shire of Toodyay has a responsibility to provide for the good government of persons in its district.

This is achieved by embracing the FUTYR® strategic planning approach, following  the Integrated Planning and Reporting Framework guidelines, and satisfying a legislative requirement for all local governments to have a plan for the future of the district pursuant to s.5.56 of the Local Government Act 1995.

Shire Vision

The Shire of Toodyay Council Plan 2023-2033, adopted by Council on 23 June 2023 stated that the Shire's Vision is:

"A caring and visionary rural community, working together to preserve and enrich Toodyay's environment, character and lifestyle".

Shire Purpose

The Shire of Toodyay Council Plan 2023-2033, adopted by Council on 23 June 2023 stated that the Shire's Purpose is:

"The Shire of Toodyay exists to meet the needs of current and future generations through an integration of environmental protection, social advancement and economic prosperity".

Community Values: We value highly:

  • Our sense of community support and spirit;
  • Our natural environment and healthy ecosystems;
  • Our rural lifestyle;
  • Our historic town; and
  • Our local economy built on agriculture and emerging tourism, arts and cultural opportunities.

Shire Values  

The Shire of Toodyay Council Plan 2023-2033, adopted by Council on 23 June 2023 stated that the Shire's Values are:

We conduct ourselves in line with values the local community cares deeply about:

Integrity

Accountability

Inclusiveness

Commitment

We behave honestly to the highest ethical standard

We are transparent in our actions and accountable to the community

We are responsive to the community and we encourage involvement by all people

We translate our plans into actions and demonstrate the persistence that will provide results.

 

Community Aspirations  

There are five core performance areas in this plan:  People; Planet; Place; Prosperity and Performance.

These areas are interrelated, and each must be satisfied to deliver excellent quality of life in the Shire of Toodyay.

For each area, there is an overarching aspirational statement and desired outcomes, summarised in the Council Plan which is available on the Shire’s website at:  https://www.toodyay.wa.gov.au/documents/432/council-plan-plan-for-the-future-2023-2033

ASPIRATION

People

Planet

Place

Prosperity

Performance

Toodyay has a safe,         cohesive, and healthy community.

Our natural assets and ecosystems are being maintained and protected for the enjoyment of        current and future                  generations.

Our rural lifestyle is valued and is being enhanced with thoughtful planning and development.

Together, we are building a vibrant, diverse, and      sustainable economy.

Through best practice leadership and governance, we are achieving the best possible social, economic, and environmental outcomes for the people of Toodyay.

OUTCOMES
  1. A safe and healthy community.
  2. An inclusive, connected community.
  1. Our natural assets and ecosystems are being maintained and               protected for  future      generations.
  2. Climate resilience.
  1. High quality town planning complements our rural   ambience and heritage.
  2. Safe, sustainable, and    affordable transport options.
  1. A strong, diverse, and sustainable economy.
  2. Toodyay is a popular tourism destination.
  1. Responsible and effective leadership and governance.
  2. Happy community       members who feel heard, valued and respected.

 

Customer Service Charter

The Customer Service Charter is an expression of the Shire of Toodyay's commitment to improving our service and communication with all stakeholders. It sets out the standards you can expect from the Shire every time you interact with us, whether it is by phone, through the mail, via email or in person.

The hallmark of our Service Charter is a promise to provide consistently professional and high quality service, based on the five core values of honesty, integrity, respect, professionalism and open communication.

The Customer Service Charter is here.

Our Customer Service Charter Feedback form is available here.